Assessment of the accessibility of AI-based chats. Audit of Gemini, OpenAI, and Copilot

AIDA 4.

Małgorzata Dąbrowska, Julia Dzikoń, Alicja Jakubczyk

Uniwersytet Mikołaja Kopernika w Toruniu

The paper addresses the topic of rapidly developing artificial intelligence in the context of digital accessibility. The subject of the research are the three most popular AI chats. Audits of the accessibility of the Gemini, OpenAI, and Copilot websites were prepared in accordance with the WCAG 2.1 guidelines from the World Wide Web Consortium. Based on these audits, success criteria were defined in order to then compare these websites.

artificial intelligence, accessibility, AI chats, WCAG
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